Customer Service

Consumers are constantly on the move – mobile and SMS represent the perfect way to stay with them. Your customers want to be kept informed of the latest developments with their orders and accounts; SMS is a faster and cheaper alternative to phoning and writing, as well as being vastly more likely to be read than email. Keep up with the fast pace of consumer behaviour by keeping up with technology.

• Reminders
• Surveys
• Notifications
• Refunds & Outpayments
• Updates

Mobile & SMS solutions can be of benefit to customer service in absolute any service industry: from reminders for dentist and hair appoints; updates on the status of taxi services and online orders; notifications to bank customers; easy ways to dispense out-payments and refunds; and even customer satisfaction surveys. Call or email us for a chat and we can show you how there is a way to improve your relationships with SMS.